Photo Credit Willie Holdman Trust more important than Strategy?
Friday, November 9th, 2007
As Stephen stated emphatically in a recent presentation: “We define TRUST as comprising both character AND competence. The ability to establish, grow, extend, and restore TRUST with all stakeholders— customers, suppliers, investors, and employees— is the critical leadership competency required in the new, global economy.”
More important than VISION, you ask? Yes! No matter how grand a vision, the high cost of low trust can stop you from reaching it profitably.
More important than STRATEGY? Yes! While high trust can‘t make a poor strategy succeed, the high cost of low trust can derail an otherwise great strategy.
More important than SYSTEMS and STRUCTURE? Yes! No degree of re-engineering and quality or cost control can overcome the sabotage and tax of a low trust culture.
More important than SKILLS? Yes! No matter how skilled a group, the high cost of low trust can derail their potential success. Nothing repels talent like a high control, low trust workplace.
We call it the ‘SPEED of TRUST™.’ Doing business at the SPEED of TRUST is both more financially rewarding AND just plain more fun and energizing!”
