“Leading at the
SPEED of TRUST”
A Two-day Workshop
Sundance Resort, October 27-29, 2008
(Sundance is secluded in the Utah Rockies.)
Snowbird Ski and Summer Resort, December 3-5, 2008
(Snowbird is a world-renowned mountain resort.)
(Snowbird, Utah is an accessible, world-renowned, four season mountain resort in North America: only 29 miles from Salt Lake City International Airport, with over 600 daily non-stop flights from most major U.S. cities. Sundance, Utah is secluded in the Utah Rockies just one hour from the Salt Lake City International Airport. It is a small resort setting made famous by Redford's Sundance Film Festival.)
OPTIONAL: Qualified corporate professionals may stay for a train-the-trainer session December 5th at Snowbird. October 29th at Sundance. Click here for qualifications. |
CoveyLink has made special arrangements with Snowbird and Sundance for a block of rooms at a reduced conference rate. These special-rate rooms will sellout quickly, so reserve yours today.
Registration for the workshop is also strictly limited to a small working group, so register now. Click here.
"Organizations with high trust outperform organizations with low trust by nearly three times." -- Watson Wyatt 2002
Who do you trust?
Ask yourself this penetrating question. Test this from your own experience. How does it feel not to be trusted? To be hovered over and checked up on? To be over-managed and under-led? There is a visceral feeling that fosters resentment in teens and workers when we do not trust them.
"Only 39% of the workforce trusted their senior managers, while only 45% had confidence in their management's abilities.”
"In the U.S., Europe and Japan, fewer than 30% of opinion leaders say that CEO's or CFO's are credible sources of information." -- Watson Wyatt Survey of 12,000 Workers
Who trusts you?
Ask people what they say behind your back, about you, about your company. Again, test it with your own experience: what are your conversations like with people who trust you? You can say the wrong thing, and they still get your meaning. But what are conversations like with someone when trust is low? You can be precise and measured, and they still interpret it the wrong way.
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.” -- Warren Buffett
The highlight of the course is The Individual SPEED of TRUST® Index . This provocative inquiry asks your co-workers, direct reports and your boss if they trust you. The confidential multiple page report gives you candid insights into whether you are perceived by others as a trusted leader. This is definitely news you can use. Whether it affects your profits as an owner or leader or your promotability as a worker, trust has a measurable impact.
The Individual SPEED of TRUST® Index is a proprietary instrument unlike any you have used in the past. The Index brings the power and impact of trust from the hidden shadows of leadership into the forefront with skills you can improve.
“The SPEED of TRUST audit literally changed my life and my career. I gained insights I have never before seen in my long and successful career. More important, I learned skills to dramatically increase my success and results going forward.” -- DeAunte Lancaster
Leading at the SPEED of TRUST is a two-day workshop that teaches participants pragmatic, practical, and actionable skills they can implement immediately regardless of their role in the organization. Using the learnings from your Individual SPEED of TRUST® Index, this highly interactive workshop engages leaders at all levels in the real work of identifying and closing the trust gaps that exist in many organizations. Instead of continuing to pay an outrageous trust tax™, they can begin to realize the great benefits of a trust dividend™ both personally and organizationally.
“Remember, when you were made a leader, you weren't given a crown, you were given a responsibility to bring out the best in others. For that, your people need to trust you.” -- Jack Welch, former CEO, General Electric
Leading at the SPEED of TRUST teaches participants the career-critical leadership skills necessary to become more promotable in today's volatile, new global economy. Doing business at the SPEED of TRUST™ dramatically lowers costs and increases profits and influence. This fast-paced, interactive course was developed by New York Times bestselling author Stephen M. R. Covey, informed by his unique hands-on perspective as CEO of a $100+ million-dollar company.
Stephen M. R. Covey is the former CEO of Covey Leadership Center where he engineered the merger with Franklin Quest to form the largest training and development firm in the world. Covey led the strategy that created offices in over 30 countries and orchestrated the campaign that propelled his father's book, “The 7 Habits of Highly Effective People,” to one of the two most influential business books of the 20th Century according to CEO magazine.
A Leadership Shortage
According to Chief Learning Officer Magazine there is a current shortage of leaders. “… some 70 percent of companies in the study reported moderate to major leadership shortages .” 
So what does this mean to you? From our perspective, this creates an opportunity for individuals to “become the solution” by making themselves more qualified, more trusted leaders, in short, more promotable to these crucial leadership positions. Our research indicates that leadership and trust can be taught and that people who build a strong reputation for producing results with integrity have more leadership influence and have a better chance to be promoted. (Incidentally, they are also those who are more likely to succeed as entrepreneurs.) At CoveyLink, we call this Leading at the SPEED of TRUST™ .
"To develop this type of talent, we need to nurture future business leaders in the same way we develop world-class athletes and artists. We need to start early, exposing them to good instructors and coaches. A lot of give and take will help the man or woman shape the vision of the world to come. " -- Kenichi Ohmae, author "The Next Global Stage"
This creates an opportunity for individuals to prepare themselves to fill this leadership shortage and provides a proven process for organizations to increase the bench strength of their organization by developing critical leadership skills in their key people. Leading at the SPEED of TRUST dramatically enhances your leadership capability by teaching you The 13 Behaviors of High Trust Leaders and how to imbed them into your daily interactions.
“What I call Level 5 leaders build enduring greatness through a paradoxical blend of personal humility and professional will.” –- Jim Collins, author “Good to Great”
The workshop is based on years of hands-on operational leadership and organizational research. Participants are engaged in activities and examples based in their current work – not on theoretical examples or academic models. The goal of the course is to focus leaders on increasing the speed and magnitude of their individual and organizational results by improving trust and increasing influence with their key stakeholders—including, their direct reports, people to whom they report, and internal and external clients.
Chief Learning Officer stated further, "Of greatest concern are the costs of poor decision-making as companies are forced to place less qualified individuals into critical leadership positions. Poor leadership at the top of the organization can translate into millions in lost profits and missed opportunities."
This dramatic increase in demand for competent leaders makes your organization that much more vulnerable to turnover of leaders and potential leaders. Leading at the SPEED of TRUST shows you how you can dramatically reduce turnover by developing a high trust, high performance organization.
"The illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn, and relearn. " -- Alvin Toffler, Author "The Third Wave"
Maximum impact and benefit from Leading at the SPEED of TRUST is achieved through participation by top leadership. CoveyLink encourages this by offering a complimentary seat in the program for a C level leader with each paid participant. (Organization revenues must be at least $20 million USD to qualify.)
In other words bring your boss or your boss's boss for free. This includes your CEO, President, CFO, COO, CLO, CTO, CIO, and several other pre-approved leaders. Call us at 801-492-5062 to make arrangements for your boss, as the few seats set aside for this are on a first-come first-serve basis. (Be sure to make their room reservations separately.)
"Trust is different from integrity. Trust is more organic in nature. It can be earned and it can be lost. With integrity you either have it or you don't. There are different levels of trust. And it is the foundation of relationship building. Relationships between business and consumer, spouse to spouse, shareholder to corporation, or supervisor to employee ." -- Robert Eckert, CEO, Mattel
We submit that both leadership and trust can be learned and, when consistently imbedded in your behavior, will measurably increase your influence in all aspects of your life.
Join us for Leading at the SPEED of TRUST! We are confident the payoff will be well worth your time and investment.
Leading at the SPEED of TRUST is based on the #1 Wall Street Journal and New York Times bestselling book by Stephen
M. R. Covey, "The SPEED of TRUST," published by Simon & Schuster, New York & London. Years of research and experience has led
us to 13 behaviors common to high trust leaders throughout the
world.
Participants consistently report that learning these actionable
skills brings an immediate increase to their influence in all aspects
of their lives--both at home and at work.
“Managers learn in business school that relationships are either up or down, but the most important relationships today are sideways.” -- Peter Drucker
Our Definition of Trust
Our definition of trust is simple: it is both character (who you are) and competence (your strengths and the results you produce). Trust is the enabling power of leadership influence. It is not soft, slow, risky, or easy. It is a measurable, definable component of all leadership success. It can be both taught and learned.
"What is trust? I could give you a dictionary definition, but you know it when you feel it. Trust happens when leaders are transparent, candid, and keep their word. It's that simple ." -- Jack Welch
Why is mastering the 13 Behaviors of High
Trust Leaders so important to you?
A powerful global renaissance of trust has begun. Sparked by recent world events, business ethics, and the transparency of conversations enabled by the worldwide web, this call for a renaissance of high trust leadership is reverberating around the globe. You must be trusted to compete and have influence in the current global reality. You will be glad you mastered The Speed of Trust to teach your children and grandchildren these skills for them to both survive and thrive in the uncertain future.
These insights are career critical to you, bottom-line critical to your organization, and jugular to your most important relationships. The new global economy is changing everything. You are no longer competing with those in your town but with individuals and organizations from all over the world. High trust relationships increase the speed and chances of your success dramatically. High trust people are more likely to be promoted, make significantly more money, get the best opportunities, be better parents, and have refreshingly more fulfilling and joyful relationships with their spouses and friends. Not surprisingly, relationship success increases your success at home and at work.
“There is no ambiguity around performance at Pepsi, which some people perceive as harsh. I see it as an important and necessary part of how you operate. You can't create a high trust culture unless people perform.” -- Craig Weatherup, former CEO, PepsiCo
In addition to mastering The 13 Behaviors of High Trust Leaders, you can expect the following from your experience with us at Sundance:
Learning
Objectives
In this fast paced workshop, you can expect to:
- Experience a behavior shift and walk your talk
- Increase your propensity to extend trust
- Learn a business relevant understanding of how trust increases both speed and profit
- Make faster, more-informed decisions
- Shift your perspective about the significant importance of trust to your influence.
- Hold others accountable to their promises
- Increase speed and save time
- Rebuild broken or compromised relationships
- Choose to make trust an explicit behavior of your work as a leader.
- Quantify the real, measurable cost of the trust tax™ being paid within your organization, work group and other relationships
- Quantify the dividends of increasing trust with your key stakeholders
- Change your behaviors from exacting a trust tax ™ to producing a trust dividend ™ in your pivotal relationships
- Discipline yourself to once and for all actively engage in actions that will increase trust.
- Begin applying the Language of Trust as an important cultural lever in all your interactions
- Master specific skills to harness the SPEED of TRUST
- Engage your work more fully and focus on possibilities not problems
- Recognize the fact that trust is the root of both your personal promotability and your enterprise's profitability
- Increase your personal strengths and behaviors in both character and competence.
- Create a weekly Trust Account Plan to increase trust with all your key stakeholders.
- Create an action plan to deliberately expand your network of trusted influencers.
- Impact and influence your key relationships
- Strengthen your competencies on the ignored side of trust
- Learn the hidden key that separates the successful from the mediocre
- Significantly increase your influence with other stakeholders
- Discover what robs you of promotions and other opportunities
You should attend if you:
-
Are a high potential leader and want to accelerate growth in your influence
- Are a strong leader and would like to grow your strengths to the next level
- Are charged with increasing performance and profits of a work group or organization
- Find it difficult to entrust others with important tasks
- Struggle with others not completing tasks they committed to you they would
- Find yourself spending more time repairing relationships than producing results
- Have reason to question the level of trust people have in you
- Wonder whether your boss trusts you
- Are informed of important decisions after the fact without involving you
- Suspect that some information you receive is incomplete or sanitized
- Want to increase your ability to lead, influence & establish trust with customers, peers, reports, suppliers, investors, superiors, etc.
- Have a strong desire to be accountable to your own development, become more promotoable, and gain more influence
- Are a leader who wants more organizational influence
- Are a supervisor or manager with direct reports
- Are a project leader who is responsible for the results of a project team (even if team members are not direct reports)
- Are part of an intact work team
- Work with cross-stakeholder teams or departments
- Are a trainer or human resource manager charged with developing competencies in workers and recruiting new talent
- Work in sales or customer service, with direct customer contact
- Are an operational personnel charged with managing key supplier relationships
- Are in finance and are charged with cascading key information to others
Dividends & Payoffs
- New informed perspective of how others trust you and skills and behaviors you can use to increase your influence
- Increased propensity to trust others
- Immediate increase of trust in your pivotal relationships
- A focus on leading the work to be accomplished, rather than continuously spending time repairing damaged relationships
- Faster completion of projects and initiatives and with better outcomes
- A business relevant understanding of how trust increases profits
- A strong desire and tools to create an environment of high trust which will increase creativity and innovation
- Faster, more-informed decisions
- Faster, more energizing and engaging meetings with actionable outcomes
- Greater engagement and commitment to achieving results
- A greater propensity to extend trust and increase the performance capacity, flexibility, and effectiveness of your teams, significantly expanding your sphere of influence
- Greater job and workplace satisfaction and sense of purpose
- Significantly increased span of control
- Reduced turnover and increased attraction and retention of talent with much lower recruiting costs
- Lower cost of sales due to increased customer loyalty and referrals
- Improved market reputation with increased responses to ads and marketing
“…my father treated me with very stern discipline: he trusted me. I'm stuck, I've got to see the trust through. He trusted me. I trust other people. And they do the job. ” -- Robert Galvin, Jr., former CEO, Motorola
What others are saying about
“Leading at the SPEED of TRUST”:
“Covey is one of the brightest and most pragmatic thought leaders of this generation. He is hands down my vote for leader of the year.”
"Best session at the conference—educational, practical, interesting, the best! Strong, clear message. Easy to follow—well executed interactivity among participants."
"Spread this word!"
"CoveyLink people really demonstrated high trust behavior; they were all great."
"Extremely exciting content for my executive leadership team!"
"The Audit was awesome! Now I can leap forward."
"Very well designed course, and I should know; I design courses for Fortune 500 companies."
"The SPEED of TRUST is perfectly aligned with needed improvements in our large school district. The instructors were fantastic!"
"This will make a profound difference in my organization."
"Great seminar! I wish my whole organization was here!"
"Great speaker! Great topic! Logical sequence. Great examples."
"Excellent! On point—gets the message across with real life examples."
"Incredible! Excellent presentation! Covey gave me tools I can use tomorrow in my organization."
"Fantastic delivery! Great examples and applicable roadmap to improve trust. Love the data."
"Stephen M. R. Covey gives off energy; it was exciting to hear him speak!"
The proof of the value of trust
in business is compelling:
“Organizations with high trust outperform organizations with low trust by nearly three times.” -- Watson Wyatt 2002
Don't continue to wonder who trusts you. Dramatically increase your influence by learning and mastering The 13 Behaviors of High Trust Leaders and living them!
